Privacy Policy

Last Updated: May 1st, 2026

This Privacy Policy describes how J.R. Industries (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of our website, services, and any related interactions. This policy applies to all divisions and operations under J.R. Industries.

By accessing or using our services, including visiting our website at www.jrindustriesus.com, requesting a quote, scheduling services, or otherwise interacting with us, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, you should not use our services.

We collect personal information that you voluntarily provide to us when you engage with our business. This may occur when you fill out a form, request a service, contact us by phone or email, or otherwise communicate with us. The types of personal information we may collect include your name, phone number, email address, mailing address, and any additional details necessary to provide services, such as property information or service requirements. In some cases, payment-related information may be collected; however, such data is typically processed securely through third-party payment providers and is not stored directly by us.

In addition to information you provide, we automatically collect certain technical and usage data when you access our website or interact with our digital platforms. This information may include your Internet Protocol (IP) address, browser type, device characteristics, operating system, referring URLs, pages viewed, and the date and time of your visit. We may also collect general location information derived from your IP address or device settings. This information does not typically identify you personally but is used to maintain the functionality, security, and performance of our systems.

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to store certain information about your preferences and activity, which helps us improve usability, analyze trends, and deliver more relevant content. You have the ability to control or disable cookies through your browser settings; however, doing so may affect the availability or functionality of certain features.

The information we collect is used for a variety of legitimate business purposes. Primarily, we use your information to provide, coordinate, and complete services requested by you. This includes scheduling appointments, communicating updates, delivering services, and processing transactions. We also use your information to respond to inquiries, provide customer support, and resolve issues that may arise. Additionally, we may use collected data to improve our services, analyze usage patterns, develop new offerings, and enhance overall customer experience.

From time to time, we may use your information to send marketing and promotional communications related to our services. These communications may be delivered via email, phone, or text message, depending on your preferences and applicable law. You may opt out of receiving such communications at any time by following unsubscribe instructions or contacting us directly. Even if you opt out of marketing messages, we may still send you non-promotional communications related to your account or services.

We do not sell your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in operating our business. These may include software providers, scheduling platforms, payment processors, marketing services, and contractors or technicians who perform services on our behalf. In all cases, such parties are required to handle your information in a manner consistent with this Privacy Policy and applicable laws.

We may also disclose your information when required to do so by law or in response to valid legal processes, such as subpoenas or court orders. Additionally, if J.R. Industries undergoes a business transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it in accordance with industry standards.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we take these measures seriously, it is important to understand that no method of transmission over the internet or electronic storage is completely secure. As a result, we cannot guarantee absolute security of your information.

Depending on your location, you may have certain rights regarding your personal information. These rights may include the ability to access, correct, or delete your data, as well as to restrict or object to certain types of processing. You may also have the right to withdraw consent where applicable. To exercise any of these rights, you may contact us using the information provided below. We will respond to such requests in accordance with applicable laws.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it promptly.

Our services may contain links to third-party websites or integrations with external platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before providing any information.

Residents of certain U.S. states, including California, Colorado, Virginia, Connecticut, and Utah, may have additional privacy rights under applicable laws. These rights may include requesting disclosure of the categories of personal information collected, requesting deletion of personal data, and opting out of certain types of data processing such as targeted advertising. J.R. Industries complies with applicable state privacy laws and will honor valid requests in accordance with those laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the “Last Updated” date at the top of this document. Continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

J.R. Industries
1511 Shopton Rd Ste D #550
Charlotte, NC 28217
Phone: (980) 351-6238
Email: support@jrindustriesus.com
Website: www.jrindustriesus.com